Sunday, 29 May 2011

7 Basic Foundations to Success

Some knowledge that I'd learned years ago in my first company that still fresh in my mind.
You may browse through and I am sure you will be amazed!

Please Click on the title for detail informations.

7 Foundations to Success
1) 3 Steps of Connection- S.E.E
Smile
Eye to eye
Enthusiasm 

2) 5 Steps of Communication
Introduction
Short Story
Presentation
Close
Rehash


3) Turn Around Negative(T.A.N)- Art of Handling Feedback
Immediate Positive Feedback
The Jone's Theory
Reasons to Buy
Re-close

4)Impulse Fators(G.I.F.T.S) - Hot Buttons of Instant Decision Making 
Greed
Indifference
Fear of Loss
The Jone's Theory
Sense of Emergency

5) 3 Golden Rules of Customer Service
Never Lie!
Be 100% sure before committed!
Always leave positively!

6) Law of Average(L.O.A), the Law of Universe
Every "NOs" Bring You Closer To a "YES"

7) 8 Steps to Success (aabbww**)
Attitude
Attitude Maintenance
Be on Time
Be Prepare
Work Ethic
Work Territory Correctly
Know Why You Are Here and Where you Are Going
* Take Control


Remark : Thanks to Emmy Ho for completed those that I've forgotten


~~jerryteh


2 comments:

  1. 4) impulse factors
    i)jones theory - everybody's doing it
    ii)greed - more for less
    iii)indifference - it's up to you
    iv)sense of urgency - your attitude

    ReplyDelete
  2. ya ya impulse factors ^^thanks bro :)

    ReplyDelete